E-commerce Order Fulfillment
IDS Fulfillment specializes in Direct to Consumer (D2C) e-commerce order fulfillment services. We use a unique combination of competency, flexibility, experience, and technology programs to design fulfillment programs around our customers and their needs.

It is no surprise that over the last several years e-commerce sales have been on the rise. In 2012, e-commerce sales totaled $225.5 billion, up 15.8% from $194.7 billion in 2011. For many multi-channel retailers, the web is the fastest growing segment of their business and offers the most potential. With consumers purchasing more products online today, customer expectations have also increased. It is more important than ever to you work with an e-commerce order fulfillment provider who can accurately, efficiently, and cost-effectively fulfill orders and surpass customer expectations.
- For start-up internet retailers, IDS offers the knowledge and ability to get your e-commerce business off the ground. IDS can guide you through the process to get you on-track to an efficient supply chain that will allow for growth.
- For medium sized e-commerce retailers, IDS offers the ideal location, scalable process, and flexibility to allow your business to grow rapidly.
- For large multi-channel retailers, IDS has the technology, equipment, and drop shipping capabilities that are necessary to continue your success.
With over 50 years of warehousing, distribution, and order fulfillment experience, IDS has the capability to handle ALL of your e-commerce fulfillment needs. IDS provides the flexibility to handle the rapid growth and high seasonality that are critical in the e-commerce industry. IDS’ proven processes deliver accurate and efficient e-commerce order fulfillment every time.
- Competency
- IDS knows e-commerce fulfillment and can manage high SKU counts, seasonality, returns and other processes that are critical to your distribution operations
- Over 50 years in the logistics business
- Our staff has over 11 years of average tenure
- Servicing e-commerce companies in industries ranging from apparel, toys and games, food and beverage, nuetraceuticals, health and beauty, and more...
- Our years of experience in direct-to-consumer (D2C) order fulfillment is put to use in providing the most efficient and cost effective e-commerce fulfillment solution
- Flexibility
- Our customized e-commerce fulfillment solutions allow IDS to grow with your e-commerce business
- We design programs based your e-commerce company demands
- Whether you are a fast growing start-up or a household brand name IDS has the flexibility to fit your e-commerce company demands
- Technology
- Open architecture allows for easy interface and minimal start-up costs
- Whether complex EDI documents or simple XML files
- IDS has the flexibility to handle your document transfers IDSnet allows you to stay in control with real time visibility
- Track fulfillment orders, inventory levels, and more in real time!
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- Location, location, location
- Our location just outside of Indianapolis, IN provides the optimal Distribution Center location for National, Midwest, or East Coast e-commerce fulfillment services.
- 78% of the US population is reached in 3 day ground
- 87% of the US population East of the Rockies in 2 day ground
- Parcel Discount Programs
- Excellent UPS, FedEx, and USPS discounts available
- UPS Surepost and FedEx Smartpost available for customers shipping products under 1 lb
- Facility
- Operated to Food, Cosmetic, and OTC GMP's
- Annual Third Party inspection and auditing of the facility
- Quality and Accountability is not only for mandated requirements, but also to protect your brand and your investment
- E-commerce Service Metrics
- Customized e-commerce fulfillment metrics hold everyone accountable
- Examples include, but are not limited to order accuracy, timely receipt of product, and inventory accuracy
- IDS sets Fulfillment Service Metrics for all of our e-commerce customers and we have the history to show month over month achievement
With e-commerce fulfillment services from IDS you get the flexibility, capability, and proven processes that are needed to grow your online business. Work with a company that understands e-commerce fulfillment and can handle fast growth, seasonality, and other challenges that are critical to the success of your online business.
For more information on how IDS' e-commerce order fulfillment services can deliver your e-commerce, direct selling, retail or start-up company a Competitive Advantage, contact us today!